The easiest ways to order repeat prescriptions are online:

• using your NHS account (through the NHS website or in the NHS App)  
• using the GP online system (SystmOnline) via the link at the top of this page

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• using the repeat prescription form attached to your previous prescription, put a tick against the medication you require and pop it through the letterbox.
• By post - Please address all repeat prescription requests to the 'Prescription Team' at the surgery.

Prescription Clerks CANNOT take medication requests over the telephone; this is to minimise the risk of a potential error.

Please allow TWO FULL WORKING DAYS for prescriptions to be processed and to arrive at your nominated Pharmacy and remember to take weekends and bank holidays into account. 

Your Pharmacy may be able to sign you up for text alerts when your prescription is ready to collect.

For more information please visit: - Prescriptions - NHS (www.nhs.uk).

For prescription or medication queries, please phone our dedicated PRESCRIPTION LINE (option 2) and/or leave a message on their answering service and they will call you back (our RECEPTION team will NOT be able to help you).

At time of your discharge from hospital, you will have been provided with your regular medication as a 'TTO' (To Take Out).  Any medication amendments will be reconciled by the Surgery, upon receipt of your discharge letter.

At your clinic appointment the Consultant might suggest prescribing new medicines for you or might want to make changes to the medicines that you are already taking. The Consultant is responsible for giving you the first prescription to collect from the hospital pharmacy.

Our Doctors will only be able to continue prescribing this medication if the consultant requests this in a written clinic letter. This process usually takes around TWO weeks upon receipt of the clinic letter.

Private Consultants may suggest medications to patients which would NOT normally be prescribed by NHS GPs. If either the Consultant or your GP informs you that this is the case, then you will need to contact your Consultant directly to organise prescriptions.

For more information please visit: -Being discharged from hospital - NHS (www.nhs.uk)

Please see this flowchart for Outpatient and remote patient consultations and supply of medicines.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you have a query about your prescrption, please call the surgery for advice. 

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription Prepayment Certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges from 01 May 2024

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.90
• Prescription Prepayment Certificate – 3 month - £32.05
• Prescription Prepayment Certificate – 12 month - £114.50
• Prescription Prepayment Certificate - HRT -  £19.80

If you will have to pay for four or more prescription items in three months, or more than 12 items in 12 months, you may find it cheaper to buy a PPC. 

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.