17.03.2020: All patients please read prior to coming to the Surgery:
Important information - Guildhall Surgery for all our patients
We are receiving a high number of calls
With immediate effect, we are asking all patients not to come to the surgery for any reason
Only come to the surgery if you have been asked to by a member of the Surgery team
All appointments are currently being dealt with via the telephone.
Please do not put prescription requests in early as they will only be processed when they are due.
If you have a routine query of any kind or need a test result and have internet access, please go to our website and use the e-consultation system to contact us.
If you have loss of taste or smell, a temperature or a new continuous cough please self-isolate
In line with the latest government advice
If your symptoms are serous, or get worse NHS 111 has an online Coronavirus service that can give advice
Only call NHS 111 direct if you are unable to use online services
For further advice, regarding Coronavirus please visit www.nhs.uk/coronavirus
Thank you for your cooperation
18.3.20 For information regarding Medical Certificates please click on the link below
Medical Certificate Requests
Please read carefully the advice from Public Health England regarding potential exposure to COVID-19 and self isolation.
The current advice is to stay at home for 7 days if you have either:
a high temperature
a new continuous cough
a loss of taste or smell
We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription.
Personal List System
The Guildhall Surgery has a total list size of approximately 5000 patients. The doctors have always operated and continue to operate a personal list system. This means that each doctor is responsible for all of his/her own patients at any time that he/she is available within working hours.
The system enables the GP to develop a much closer working relationship with his/her own patients and ensures that for each patient ultimate responsibility clearly lies with an individual doctor. Additional benefits for patients include not having to relay your medical history. Where possible, families are registered with the same doctor for the same reason.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
For the convenience of wheelchair patients, there is a level access into the surgery and toilets. For patients unable to use the stairs, we have a lift to the upper floor. There is also an indoor pram park
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(Site updated 08/07/2020)