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Dear Patients

We have an urgent situation with being able to complete some blood tests, this is a national problem.

We need to prioritise clinically urgent tests, this means that if you are having a regular blood test, it may be delayed.  We are very sorry about this. 

If you are worried and you have been told your blood test is urgent, please contact the person who referred you, your GP or your Consultant. 

Managing queries will mean that your Practice or Hospital team is busier than ever – please be as patient as possible – they will be working incredibly hard to support you.

National teams are working hard to rectify this problem and we will keep everyone updated as the situation changes. 

We do understand that this may worry you and is very inconvenient, so please do get in touch with our PALS team if you wish to discuss this further.

Kind regards

Guildhall Surgery and Clinical Commissioning Team


18.3.20 For information regarding Medical Certificates please click on the link below

Medical Certificate Requests

Important information - Guildhall Surgery for all our patients

We are still asking for patients not to come to the surgery, but to call first.

Only come to the surgery if you have been asked to by a member of the Surgery team

If you are asked to attend the surgery, you MUST wear a face covering.

 All appointments are currently being dealt with via the telephone.

 Please do not put prescription requests in early as they will only be processed when they are due.

If you have a routine query of any kind or need a test result and have internet access, please go to our website and use the e-consultation system to contact us.

If you have loss of taste or smell, a temperature or a new continuous cough please self-isolate and follow the latest Government advice on self-isolation and test and trace from the links below.

For the latest advice on self-isolation due to Covid-19 please visit

For the latest advice on Test and Trace please visit

If your symptoms are serious, or get worse NHS 111 has an online Coronavirus service that can give advice

Only call NHS 111 direct if you are unable to use online services

For further advice, regarding Coronavirus please visit


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