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Noticeboard

Important Patient Notice

PRACTICE CLOSURE FOR STAFF TRAINING

 

From 1pm until 6.30pm on Thursday 21st June 2018, this practice will be closed for important clinical education and training purposes:

 

Emergency cover will be provided by Care UK Out of Hours Service who will be responsible for:

 

  • Telephone triage
  • Face-to-face appointments at base TBC in Bury St Edmunds or Haverhill Health Centre
  • Home visits

 

Repeat prescription requests will not be dealt with during these times so please ensure sufficient notice is given to enable your practice to provide these for you prior to practice closure dates.

 

You can contact Care UK by telephone by calling: 111

Reception will be open however there will not be any clinicians on site during these times

Test Results

test_vials2When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and call the surgery between 16:00 - 18:00 once sufficient time has elapsed.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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