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Noticeboard

Important Patient Notice

PRACTICE CLOSURE FOR STAFF TRAINING

 

From 1pm until 6.30pm on Thursday 21st June 2018, this practice will be closed for important clinical education and training purposes:

 

Emergency cover will be provided by Care UK Out of Hours Service who will be responsible for:

 

  • Telephone triage
  • Face-to-face appointments at base TBC in Bury St Edmunds or Haverhill Health Centre
  • Home visits

 

Repeat prescription requests will not be dealt with during these times so please ensure sufficient notice is given to enable your practice to provide these for you prior to practice closure dates.

 

You can contact Care UK by telephone by calling: 111

Reception will be open however there will not be any clinicians on site during these times

Practice Policies

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.



 
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